Description

In a world increasingly dominated by artificial intelligence, automation, and digital interactions, the essence of genuine human connection in customer service has never been more critical. This session explores how to deliver authentic, memorable experiences in a technology-driven environment. Attendees will learn how to balance digital tools with personal touches, using AI to enhance—not replace—the human element of service.

Speaker: Neelay Bhatt, Founder & CEO, Next Practice Partners, LLC

Must subscribe to the '25 Skills Development Webinar Series (Thursdays) to participate in this webinar. Click Here to be directed to the registration page.